EXTRA ASSISTANCE, the Greek Roadside Assistance company with nationwide presence, has chosen OPTISHIFT for the scheduling of its employees’ shifts.

With the goal of delivering the highest possible level of service, EXTRA ASSISTANCE leverages OPTISHIFT’s capabilities to create, adapt, and assign appropriate shift patterns to its employees, ensuring the greatest possible fairness in shift scheduling.

Moreover, by utilizing the system’s automatic scheduling functionality, EXTRA ASSISTANCE adapts to varying workloads and successfully meets its operational needs and service levels without wasting valuable manpower.

As Mr. Nikolaos Bousoulopoulos, Vice President of EXTRA ASSISTANCE, states:
“OPTISHIFT simplifies and accelerates the shift planning process, covering EXTRA ASSISTANCE’s staffing needs while respecting employment contracts, individual employee constraints, and labor legislation.